Salesforce Solution Architect & Lead Developer
14+ years in IT | Exploring AI
Fun Facts
Call me “Hersh”! ;)
My official name, Harshit, is derived from Hindi word “हर्षित” and it is an adjective for being happy, joyful, cheerful, or delighted. If “Harshit” feels tricky to pronounce at first, please don’t stress — “Hersh” works just fine.
Outside of work, I enjoy learning about finance and financial markets in small, consistent chunks. I would not call myself a foodie, but I am always keen to experience new things. I also like to follow sports like cricket and tennis, and I enjoy starting my weekend mornings with hard-fought badminton games, then spending the week recovering and getting ready for the next one.
About Me
I’m a Salesforce Solution Architect with 14+ years of experience designing and delivering scalable CRM solutions across Sales Cloud, Service Cloud, and Experience Cloud. I’ve grown from a hands-on developer into a solution-focused technical leader, working closely with business stakeholders to design systems that solve real business problems.
My experience spans enterprise CRM implementations, legacy system transformations, Salesforce integrations, data migration, Lightning transformations, CPQ, contract lifecycle automation, and mentoring development teams.
Currently, I work as an independent Salesforce consultant, helping organizations design and deliver high-impact CRM solutions. Alongside my core Salesforce work, I’m actively exploring AI within the CRM ecosystem and building AI-driven applications through personal projects, especially around workflow automation and better decision-making.
I’m open to Salesforce Solution Architecture roles, technical leadership opportunities, consulting/freelance engagements, and AI + CRM problem spaces.
Past Experience
- Independent Salesforce Technical Consultant — Self Employed, Aug 2021 - Present
- IHS Markit (Now S&P) — Sr Associate Technical Architect - Salesforce, May 2018 - Aug 2021
- HCL Technologies — Technical Consultant - Salesforce, Sep 2016 - May 2018
- Fujitsu — Senior Salesforce Developer, Jun 2015 - Aug 2016
- Genpact Headstrong Capital Markets — Sr. Software Engineer - Salesforce, Jul 2012 - Jun 2015
Technical Skills
- Salesforce architecture and solution design
- Apex, triggers, service/helper patterns, and test classes
- Screen Flows and automation design
- Custom Metadata driven configuration
- Validation rules and data quality controls
- Salesforce security, sharing, permission sets, and access troubleshooting
- Git, GitHub, pull requests, branch strategy, and deployment governance
Certifications
- Salesforce Certified Platform Development Lifecycle and Deployment Architect
- Salesforce Certified Platform Sharing and Visibility Architect
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer II
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified CPQ Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Platform Administrator
- Salesforce Certified Force.com Developer (Deprecated)
- Salesforce Certified Platform Developer
Technology Stack
Salesforce Sales Cloud, Apex, Flow, Custom Metadata Types, Custom Labels, Validation Rules, Lightning Record Pages, Page Layouts, Permission Sets, Salesforce DX, Salesforce CLI, Git, GitHub, GitHub Actions, Monday.com Integration.
Featured Projects
- Project: Sales Cloud Automation & DevOps
Includes Monday.com-Salesforce bidirectional integration, custom lead conversion, Account/Opportunity lifecycle automation, metadata-driven validation/mapping, and Salesforce DevOps setup.